What is available?

We can provide, subject to assessment, information, advice and support including:

  • specialist assessment of your sensory needs
  • communication
  • special equipment to aid communication
  • advice and information for carers
  • access to work
  • access to mainstream services
  • housing
  • access to leisure
  • welfare benefits

Want to learn British sign language?

Deaf or hard of hearing

Getting help

If someone you know needs advice or help you should contact the Sensory Services Team. Their contact details are below.

What will happen next?

The first person you contact/speak to, may be able to offer you the advice and information that you need over the telephone. Alternatively, they may agree that you require an assessment of your needs and will arrange for a member of the Sensory Services Team to visit you.

 

Registering as deaf or hard of hearing

People who have severe hearing difficulties may wish to register as Deaf with the Sensory Services Team. Registering as a Deaf person entitles you to benefits including concessionary rail travel.

Your GP or the Audiologist (a doctor who specialises in hearing loss) at your local hospital will be able to tell you the specifics of your hearing loss. This will enable us to ensure that we give you the right registration category. If you have not seen an audiologist, please contact your GP for a referral to your hospital.

Contact the Sensory Service Team

Disability Service
Amundsen House
Compass Point Business Park
Stocks Bridge Way
St Ives PE27 5JL
Phone: 0345 045 5221
Fax: 01480 498066
Send a text: 07765 898732
Minicom: 01480 376743
Email: sensory.services@cambridgeshire.gov.uk

Services for people with a sensory loss leaflet

Find out about the equipment available to help you if you are deaf or hard of hearing.

Other useful contacts

Action on Hearing Loss (is the new name for RNID)
Phone: 0808 808 0123
Textphone: 0808 808 9000
Website: www.actiononhearingloss.org.uk
Email: informationline@hearingloss.org.uk

British Deaf Association
The British Deaf Association is the largest organisation of Deaf people in the UK that is run by Deaf people.
Phone: 0207 405 0090
Website: www.bda.org.uk
Email: bda@bda.org.uk

Cambridgeshire Deaf Association
Cambridgeshire Deaf Association (CDA) is a Deaf-led organisation. They promote the welfare and interests of deaf people.
Phone: 01223 246237
Minicom: 01223 411801
Website: www.cambsdeaf.org
Email: office@cambsdeaf.org  

CAMTAD
Cambridge Campaign for Tackling Acquired Deafness
Phone/Textphone: 01223 416141
Website: www.camtadcambs.org.uk

Clarion Communication and Interpreting Services
Clarion provides communication and additional support services.
Phone: 01763 209001
SMS/Text: 07713 082716
Website: www.clarioncall.net
Email: info@clarioncall.net

The National Association of Deafened People (NADP)
A charity run by a group of deafened people who felt that their needs were only partly catered for by existing organisations. Today, the NADP is recognised as the national representative organisation offering support for deafened people.
Phone: 0845 055 9663
Website: www.nadp.org.uk
Email: enquiries@nadp.org.uk

UK Council on Deafness 
Website: http://www.deafcouncil.org.uk/

Deaf or hard of hearing