Find a reliable trader

Need a trader? Not sure who to call on? Use a ‘Trading Standards approved’ trader from the Buy with Confidence Scheme

The Buy with Confidence Scheme is an approved trader scheme run by the County Council's Trading Standards Service. It gives you access to local 'Trading Standards approved' traders who can be relied upon to provide a quality service to their customers. Every trader on the scheme has been thoroughly vetted by Trading Standards, so you can use them with confidence.

How to find an approved trader?

Traders on the scheme can be found by:

What types of businesses are covered by the scheme?

At this stage the scheme primarily covers traders in the home improvement sector, but there are other types of businesses on the scheme (eg window cleaners, aerial installers, gardeners), and the scheme will be rolled out to other sectors over the coming months.

Purpose of the scheme

The scheme is intended to marginalise rogue traders and promote local, reliable traders, giving residents a source of traders they can trust without the need to use doorstep callers.

Nominating a trader

The scheme is in its infancy and a recruitment drive has commenced to recruit traders for the scheme. If you know of any good local traders, please nominate them to join the scheme.

 

Invitations will be sent to the business inviting them to apply to join the scheme. Buy with Confidence replaces the Registered Trader Scheme. It gives you the same quality of traders but is available to everyone in the county and covers a wider range of businesses. It is free to use.

The checking procedure makes sure traders on the scheme are decent traders but does not give a price guarantee. You should always get three quotes to ensure you are happy the price is reasonable.

Find a reliable trader