What is an assessment?
An assessment is a discussion with you or a nominated person that will help us understand what help and support you might need to cope with life on a day to day basis and to live independently in your own home.
Where does it take place?
When you first make contact with Adult Social
Care you will be asked for some basic details about your
needs. A social care assessor will arrange to visit you in
your own home to talk about your circumstances, identify your needs
and discuss your eligibility for support. We are happy
for you to have a friend, relative or carer with you when the
social care worker visits.
If you are in hospital, we'll come and talk
to you before you are discharged to see about any help you might
need in the home whilst you are recovering.
The assessment is a two way conversation. We
might also ask the opinion of other professionals who know and work
with you. We will only do this with your permission. We will also
take account of the needs of your family or carer and assess them
separately if they ask us to.
How quickly will it happen?
If it is determined appropriate for you to
have an assessment when you first make contact with Adult Social
Care, you will be informed how long you will have to wait for
someone to come and see you.
What about confidentiality?
We respect your privacy at all times. Any
information you give us will be treated as confidential and will
not be shared with anyone else without your permission - other than
in exceptional circumstances where the law says we must show it to
Will I be able to get help?
After the assessment we will identify the
estimated amount of money needed to meet your assessed needs and
your eligibility to receive support.
Eligibility for support is based
on criteria set
out by the Department of Health. If you are eligible for
support this will be provided through Self-Directed Support.
People with substantial and critical needs are eligible for
support, but note there may be a financial contribution required
towards your personal budget depending upon your financial
What is Self-Directed
Our aim is to maximise your independence and
ensure you receive the help you need. If you are not eligible for
support, we may be able to give you information and advice on other
support and services available to help you.
Assessing your needs and putting you in control of your social
access to services for over 65s
If you are still unsure the Adult Social Care Team will be able to advise you. Contact them from 8.00am to 6.00pm Monday to Friday, 9.00am to 1.00pm on Saturdays, on 0345 045 5202.