What is an assessment?

An assessment is a discussion with you or a nominated person that will help us understand what help and support you might need to cope with life on a day to day basis and to live independently in your own home.

Where does it take place?

When you first make contact with Adult Social Care you will be asked for some basic details about your needs. A social care assessor will arrange to visit you in your own home to talk about your circumstances, identify your needs and discuss your eligibility for support. We are happy for you to have a friend, relative or carer with you when the social care worker visits.

If you are in hospital, we'll come and talk to you before you are discharged to see about any help you might need in the home whilst you are recovering.

The assessment is a two way conversation. We might also ask the opinion of other professionals who know and work with you. We will only do this with your permission. We will also take account of the needs of your family or carer and assess them separately if they ask us to.

How quickly will it happen?

If it is determined appropriate for you to have an assessment when you first make contact with Adult Social Care, you will be informed how long you will have to wait for someone to come and see you.

What about confidentiality?

We respect your privacy at all times. Any information you give us will be treated as confidential and will not be shared with anyone else without your permission - other than in exceptional circumstances where the law says we must show it to someone else.

Will I be able to get help?

After the assessment we will identify the estimated amount of money needed to meet your assessed needs and your eligibility to receive support.

Eligibility for support is based on criteria set out by the Department of Health. If you are eligible for support this will be provided through Self-Directed Support.  People with substantial and critical needs are eligible for support, but note there may be a financial contribution required towards your personal budget depending upon your financial circumstances.

What is Self-Directed Support?

 

Our aim is to maximise your independence and ensure you receive the help you need. If you are not eligible for support, we may be able to give you information and advice on other support and services available to help you.

More information

Assessing your needs and putting you in control of your social care

Advice and access to services for over 65s